Do You Let Customers And Clients Verbally Abuse You?
How to define your “red line” and develop a response system
6 min readJun 15, 2019
I was twenty-three and terrified of losing my job. I was working at the front desk of a hotel, a famous one. We were busy. The lines were long, and people were impatient.
A guest walks up to the counter and calls me an asshole. Instead of defending…
